Control Module - Ford (LU5Z-15604-CD)

Shipping Policy Overview

• - In-stock orders ship within 24 hours.
• - Weekend orders are processed on the next business day.
• - If a part is not in stock and must be ordered from the manufacturer:
  • - Some items may take up to 5–6 business days, but will be shipped immediately upon arrival.
  • - Most parts arrive within 2–3 business days and are promptly shipped to you.
• - Most orders are shipped complete within 2–3 business days.

📦 Please Note:
Freight charges may be adjusted to reflect changes to an already processed order. Some parts are shipped loose or without proper packaging, requiring additional packing or special handling, especially for oversized or irregularly shaped items.

Shipping Methods & Timelines

• - Ground shipping typically takes 2–7 business days, depending on your location.
• - Overnight shipping is available for an additional cost.
• - Oversized shipments may incur extra charges — you will be contacted for approval prior to shipping.
• - Transit times for ground and oversized shipments are not guaranteed.

Additional Shipping Information

• - We may substitute shipping carriers at our discretion to help reduce your shipping costs.
• - We do not ship internationally.
• - COD (Cash on Delivery) orders are not accepted.
• - In the event a part is backordered or discontinued, we’ll do our best to source it for you as quickly as possible.

🔁 Return Policy

Please contact us to arrange any returns. The following conditions apply:

• - Contact us to arrange for any returns.
• - A copy of the original invoice must be included with all returns.
• - A 25% restocking fee applies to all returned parts.
• - Parts priced under $10.00 are non-returnable.
• - Orders placed without a customer-provided/applicable VIN are non-returnable.
• - Returned parts must be resellable and in their original packaging.
• - We cannot accept used, installed, or tested parts.
• - Electrical parts are not returnable.
• - If the part number label is missing or damaged, the return will not be accepted.
• - We reserve the right to refuse and return any part that shows signs of installation, use, or does not meet the above criteria.
• - Return requests must be submitted within 30 days of receiving the item.
• - Please allow 5–10 business days for return processing.
• - Drop Shipped items are discontinued, slow moving, or no longer readily available inventory considered Non-Returnable.

♻️ Core Returns

To receive credit for a core charge:

• - All Core return request must be communicated and acknowledged before cores are shipped back.
• - We provide the label to return the Core. The price of the shipping will be charged to against the core return total. (All shipping and handling costs associated with returning cores are the responsibility of the customer)
• - Cores must be free of external damage to the housing or components.
• - Cores must be returned in the Undamaged OEM Packaging.
• - Refunds are issued after the core has been received and inspected.

🚫 Cancellation Policy

• - Orders (or individual items) may be canceled prior to shipment.
• - If a canceled part was special-ordered from the manufacturer, a 25% return fee may apply.